How to Troubleshoot and Verify EIGRP Configuration Examples

By | 9th November 2015

There are several commands that can be used on a cisco router to enable you to troubleshoot and verify EIGRP configuration. Listed below are some of the IOS commands and we use the topology below as an example:

how to verufy eigrp config

Show IP route: displays the entire routine table

Show ip route eigrp: shows only eigrp entries in the routine table

Show ip eigrp neighbors: show all EIGRP neighbors

Show ip eigrp topology: show entries in the EIGRP table

Debug eigrp packet: show hello packets sent/received between adjacent routers

Debug ip eigrp notification: shows eigrp changes and updates as they occur on your network.

Below is the display of the show ip route command on Cisco router:

HQ#show ip route is subnetted, 3 subnets

C is directly connected, Serial0/0/1

C is directly connected, Serial0/0/0

D [90/2681856] via, 00:31:47, Serial0/0/0

[90/2681856] via, 00:28:25, Serial0/0/1 is subnetted, 1 subnets [90/2172416] via, 00:26:51, Serial0/0/0

C is directly connected, FastEthernet0/0

D [90/2172416] via, 00:26:44, Serial0/0/1

C is directly connected, Loopback0


The display above shows all the routes there is in the routing table. The Cs are directly connected. The Ds (DUAL) are the EIGRP routes and the default distance is 90, which represents internal eigrp routes.

Show ip eigrp neighbors command:

HQ#show ip eigrp neighbors

IP-EIGRP neighbors for process 1

H   Address         Interface      Hold   Uptime       SRTT      RTO    Q      Seq

(sec)              (ms)              Cnt     Num

0      Se0/0/0        12     00:39:13      40       1000    0       14

1        Se0/0/1       10     00:35:48      40       1000    0       14


The above display of the show ip eigrp neighbors command.

  1. The field shows the order in which a neighbors is discovered.
  2. ii.   The Holdtime is how long the local router (this router) have to wait for for a hello packet to arrive from a neighbor.

iii.  The uptime shows how long adjacency with a neighbors has been established

  1. The SRTT field is the smooth round trip timer. This means the time it takes for this router to link with a neighbor and back. It normally has a value which is used to determine how long a waiting time after a multicast reply from a neighbor. If The router did not receive a reply in time, it will result in using a unicast in order to complete the communication.
  2. The RTO(Retransmission Time Out) field is the amount of time EIGRP waits before retransmitting a packet.
  3. The Qvalue field shows the number of messages in the queue. Taking note that large values means problem.

vii. The Seq field indicates the sequence number of the last update from a neighbour. This in a way is used to maintain synchronization and to avoid duplicate messages.

The Show IP eigrp Topology:

HQ#show ip eigrp topology

IP-EIGRP Topology Table for AS 1

Codes: P – Passive, A – Active, U – Update, Q – Query, R – Reply,

r – Reply status

P, 1 successors, FD is 2169856

via Connected, Serial0/0/0

P, 2 successors, FD is 2681856

via (2681856/2169856), Serial0/0/0

via (2681856/2169856), Serial0/0/1

P, 1 successors, FD is 2169856

via Connected, Serial0/0/1

P, 1 successors, FD is 28160

via Connected, FastEthernet0/0

P, 1 successors, FD is 2172416

via (2172416/28160), Serial0/0/0

P, 1 successors, FD is 2172416

via (2172416/28160), Serial0/0/1

P, 1 successors, FD is 128256

via Connected, Loopback0


On the display above, each route is preceded by a P, which indicates that the route is in a passive state which is a good thing.

If a route is preceded by A (active state), that shows that the router has lost connection to the route or network. Looking carefully, you will find two numbers in parentheses, the first is the feasible distance (FD), and the second is the advertised distances a remote network

The FD (Feasible Distance) indicates feasible distances to each remote network plus the next hop router in which a packet takes to its destination.

The successor indicates only one successor to a remote network Iin some cases, there are feasible successor or back-up route to a network which will be displayed on a large network with multiple routes configured, like that on network above. Both routes can be found in the topology table, but only that with the lowest metrics will be copied and placed into the routing table.

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