Privacy & Cookies Policy

Who we are

Orbit Computer Solutions is a UK based provider of IT support, cloud, software and related technology services. For the purposes of data protection law, we are the data controller for the personal information collected through this website. If you have any questions about this policy, you can contact us at hello@orbitcomputersolutions.co.uk.

The information we collect

We only collect the information we need to respond to your enquiry and run our website properly.

Information you give us. When you complete our contact form or email us, we collect the details you choose to provide, such as your name, email address, company name and the content of your message.

Information we collect automatically. Like most websites, our site and its hosting collect limited technical information when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit. This helps us keep the site secure and understand how it is used. See the Cookies section below for more detail.

How we use your information

We use the information we collect to:

• respond to your enquiry and provide the information or services you have asked for;
• communicate with you about your enquiry or any work we carry out for you;
• keep our website secure, reliable and working as intended;
• meet our legal and regulatory obligations.

We will never sell your personal information, and we will not use it for unrelated marketing without your consent.

Our lawful basis for using your information

Under UK data protection law, we rely on the following lawful bases:

• Legitimate interests, to respond to enquiries and run our business and website;
• Consent, where you have given it, for example for any optional cookies;
• Contract, where we need to process your information to provide a service you have requested;
• Legal obligation, where we are required to keep certain records.

Sharing your information

We do not sell or rent your personal information to anyone. We may share it with trusted service providers who help us operate, such as our website host and the provider that delivers our contact form submissions to us. These providers only process your information on our instructions and under appropriate agreements. We may also disclose information where we are required to do so by law.

How long we keep your information

We keep enquiry information only for as long as we need it to deal with your enquiry and for a reasonable period afterwards in case you contact us again, after which it is securely deleted. Technical and log information is kept for a short period for security purposes.

Where your information is stored

We aim to store and process personal information within the UK or the European Economic Area. Where any information is processed outside this area by a service provider, we take steps to ensure it is protected by appropriate safeguards.

Your rights

Under UK data protection law you have a number of rights over your personal information, including the right to:

• ask for a copy of the information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information where there is no good reason for us to keep it;
• ask us to restrict or object to how we use your information;
• ask us to transfer your information to another provider, where this applies.

To exercise any of these rights, please contact us at hello@orbitcomputersolutions.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection, at ico.org.uk.

Cookies

What cookies are

Cookies are small text files that a website places on your device to help it work, to remember your preferences and to understand how the site is used. Some cookies are essential, while others are optional.

The cookies we use

We keep our use of cookies to a minimum.

• Essential cookies help the website function correctly and securely. The site cannot work properly without these.
• Performance and analytics cookies, where used, help us understand how visitors use the site, such as which pages are most popular, so we can improve it. These collect information in an aggregated way and do not identify you personally.

We do not use cookies to track you across other websites or for advertising.

Managing cookies

You can control and delete cookies through your browser settings. Most browsers let you block or remove cookies, and you can usually set them to warn you before a cookie is stored. Please note that blocking some cookies may affect how parts of the website work. For more information about cookies and how to manage them, see aboutcookies.org or your browser’s help pages.

Other websites

Our website may contain links to other websites. This policy applies only to our site, so if you follow a link elsewhere we encourage you to read that site’s own privacy and cookies policy. We are not responsible for the content or privacy practices of other websites.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised date below.

Contact us

If you have any questions about this Privacy and Cookies Policy, or about how we handle your information, please contact us at hello@orbitcomputersolutions.co.uk.

Last updated: June 2026.